Frequently asked questions.

Cloud-based guidelines with Follio offer unparalleled flexibility and accessibility. They empower teams to stay aligned with brand standards and project requirements anytime, anywhere. Whether you're working from home, in the office, or on the go, our cloud-based platform ensures that the latest guidelines are always at your fingertips. This means streamlined collaboration, consistency across projects, and significantly reduced misunderstandings or the need to resend updated files. With Follio, you're not just adopting a tool; you're embracing a more cohesive and efficient way of working.

Follio is meticulously crafted for a broad spectrum of users who manage multiple brand guidelines and project assets, emphasizing sectors where brand consistency and design integrity are paramount. This includes but is not limited to interior design firms, architecture firms, healthcare institutions, colleges and universities, hotel franchises, mixed-use and retail spaces, restaurant franchises, and senior living communities.

Our platform caters to the unique demands of these industries, providing a centralized hub for managing project guidelines ensuring brand consistency across various locations and touchpoints. Whether you're an interior designer coordinating with contractors and clients or an architect sharing project standards, Follio offers the tools and flexibility needed to streamline workflows and maintain high standards of brand integrity. It's an ideal solution for organizations that value precision, collaboration, and efficiency in their project management processes.

In Follio, the structure is simple: one subscription equals one project. This model ensures that we can provide you with the utmost support and resources for each project you undertake. If you find yourself needing to manage multiple projects, additional subscriptions can be easily arranged.

Absolutely! We understand the importance of experiencing Follio firsthand to see how it can transform your workflow. That's why we offer live demos that walk you through all the features and benefits of our platform. During the demo, you'll get a comprehensive overview of how Follio works and how it can be tailored to your needs. To schedule your demo, simply contact us, and we'll set up a time that works for you.

Certainly! At Follio, we're constantly refining and enhancing our platform; customer feedback is invaluable. If you have ideas for features or improvements, we're all ears. Your input helps us evolve and better cater to the needs of our diverse user base. Don't hesitate to share your thoughts with us at hello@follio.co; together, we can make Follio even more powerful and user-friendly.

Please request a demo for detailed information on our plans, including features and pricing. We're committed to providing flexible options that empower you to achieve your creative and organizational goals.

Resetting your password or recovering your account with Follio is straightforward. Simply click the "Forgot Password" link on the login page and follow the instructions to reset your password. If you encounter any issues or cannot access your account, please contact our support team through the support button on our website. We're here to ensure you regain access quickly and securely.

Our dedicated customer support team can be easily reached at hello@follio.co. Whether you have a question, need assistance, or want to provide feedback, we're here to help. We aim to provide prompt and helpful support to ensure you have the best experience possible with Follio.

Follio offers a two-week free trial to let you explore all the features and benefits of our platform risk-free. You're committed to a one-year subscription if you subscribe after the trial period. This policy encourages a thorough evaluation of our platform during the trial period to ensure it meets your needs. For more information on refunds and cancellations, please refer to our terms of service or contact our support team.

At Follio, our top priorities are protecting your data and respecting your privacy. We employ robust security measures to safeguard your information from unauthorized access or disclosure. Our privacy policies detail how we collect, use, and protect your data, ensuring transparency and trust. For a comprehensive understanding of our privacy practices, we encourage you to read our privacy policy available on our website.

Follio provides a wealth of training and support resources to ensure you can make the most of our platform. This includes live demos, detailed FAQs, and a dedicated support team ready to answer your questions via email. Our resources are designed to help you navigate and utilize Follio's features effectively, ensuring a smooth and productive experience. Whether you're just getting started or looking for advanced tips, we're here to support your journey with Follio.

By clicking “Accept”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts.